Got Questions?
Everything you need to know about visiting Cremisan, our wines, and booking policies.
We offer three main experiences: Wine Tasting (approx. 1 hour), Winery & Cellar Tasting (approx. 2 hours), and Private Group Experiences (customizable). All experiences are led by our knowledgeable staff and include samples of our finest wines.
You can book a tour directly through our website by visiting the Experiences section on our homepage, or by calling us at +972 2-274-4825. We recommend booking at least 48 hours in advance to ensure availability.
Our standard tours accommodate groups of up to 15 people. For larger groups or private experiences, please contact us in advance to make special arrangements.
Children are welcome to accompany their parents on winery visits. However, wine tasting is restricted to guests aged 18 and above. Non-alcoholic beverages are available for younger visitors.
Currently, we ship within Palestine and Israel. For international shipping inquiries, please contact us directly at fadi.cremisan@gmail.com and we will do our best to accommodate your request.
Local orders within Bethlehem and Jerusalem are typically delivered within 1-2 business days. Orders to other areas within Palestine and Israel may take 3-5 business days.
Yes! Our wine shop is open during regular business hours. You can browse and purchase our full collection of wines, spirits, and liqueurs directly from the winery.
Our red wines can be aged for 3-7 years when stored properly in a cool, dark place. White and rosé wines are best consumed within 1-3 years. Sweet wines and liqueurs have a longer shelf life.
Tour bookings can be cancelled or rescheduled free of charge up to 48 hours before the scheduled time. Cancellations within 48 hours may be subject to a fee. Please see our Refund & Cancellation Policy page for full details.
For standard tours, payment can be made on arrival. Private group experiences and large bookings may require a deposit to secure your reservation.
Yes, our venue is available for private events including weddings, corporate gatherings, and celebrations. Please contact us at fadi.cremisan@gmail.com or call +972 2-274-4825 to discuss availability and pricing.
Yes, we offer gift vouchers for tours, tastings, and wine purchases. These make excellent gifts for wine enthusiasts. Please contact us for more information.