Delivery Policy

Electronic Ticket Delivery

All tickets are delivered electronically. No physical tickets are shipped.

Delivery Methods

Your tickets are delivered via:

• Email: Tickets are sent to the email address provided during registration.
• PDF: Each ticket includes a downloadable PDF with a QR code for entry.
• QR Code: Unique QR codes are generated for each ticket for scanning at the door.
• WhatsApp (if enabled): Tickets may also be sent via WhatsApp to the provided phone number.

Delivery Time

• Tickets are delivered immediately after payment confirmation.
• For approved registrations, tickets are sent within 24 hours of approval.
• If you do not receive your tickets within 24 hours, please check your spam folder before contacting us.

Failed Delivery Process

If you do not receive your tickets:

1. Check your spam/junk email folder.
2. Verify that the email address provided is correct.
3. Contact us at fadi.cremisan@gmail.com with your registration details.
4. Our team will re-send your tickets within 24 hours.

Support Contact

For delivery-related issues, please contact:

• Email: fadi.cremisan@gmail.com
• Phone: +972 2-274-4825
• WhatsApp: +972 2-274-4825